Signing and ID
Every rider signs your agreement and uploads ID, from a link before they arrive, a QR code, or the counter tablet.
How renters sign
Every booking has its own link. The renter opens it and, for each rider:
- Types their full name.
- Uploads a photo of their ID or driver's licence: take a photo or choose a file (JPG, PNG, HEIC or PDF, up to 10 MB).
- Reads the agreement and signs in the box.
No account needed.
Getting them the link
- Automatically: the confirmation email has it, and the reminder the day before pickup sends it again if anyone still has to sign.
- After booking online: the confirmation page offers Upload ID and sign straight away.
- At the counter: on the booking's Agreement and ID, QR code for them to scan, Copy link, or Sign here to open it on the tablet.
Seeing who's done it
The booking shows each rider as signed or Not signed, and whether ID was uploaded. The customer's page keeps their ID documents.
Your agreement
Settings → Rental agreement. Saving makes a new version for new signings. What people already signed stays exactly as it was: the words they agreed to are kept with each signature.
Privacy
ID photos are stored privately, for your business only, and are never on a public address. Each upload is checked to really be a photo or PDF, whatever the file says it is, and a booking link takes at most 20 uploads. The signature records the name, the time and the device's network address.
Last updated 24 September 2026