Settings
Every Workshop setting, where it lives and what it changes. Owner only.
Settings are the owner's. Managers manage staff; everyone else never sees Settings.
General
Business: business name, logo (under 2 MB), timezone.
Calendar:
| Setting | What it does |
|---|---|
| Opens / Closes | The day the calendar shows, and online booking hours |
| Week starts on | The first day of the week view and "week to date" |
| Calendar starts at | Earlier than opening, to see drop-offs before you open. Blank starts at opening |
| Booking interval | How often jobs may start: the snap grid |
| Grid lines every | The lines drawn on the calendar, or Match booking interval |
Job titles: the kinds of job you do ("Service", "Tubeless conversion"). Each has a usual length and who does it: a staff group, or Anyone. Taking a job books it for that length; only that group is offered it. These are also your bookable services online.
Staff order: the calendar's columns, left to right. Online bookings go to the first free person in this order.
What you look after: the word the app uses (one and many, like "vehicle" and "vehicles") and the types offered when adding one ("Car", "Van", "Motorcycle"). See Assets.
Jobs and staff groups
Staff roles: your staff groups (Mechanic, Sales Staff, Rental Staff, "Workshop Apprentice"). Rename or add your own.
Statuses
Booking statuses are the board's columns, in this order, left to right. You start on the standard ones (Booked, In progress, Completed, Cancelled, No show). Customise statuses to:
- Rename and recolour any of them. Renaming changes what staff read, never what the app does.
- Add a status ("Waiting for parts"), picking which built-in status it behaves as.
- Reorder with the arrows.
- Hide one you don't use. Core statuses can't be removed.
Statuses can have their own customer messages.
Cancellation reasons: offered when a booking is cancelled ("Customer rescheduled"). With none, cancelling doesn't ask why.
Service waiver: see Waivers.
Staff and Team
Their own pages. See Staff, team and roles.
Online booking
Your booking page, services, branding and form. See Online booking. Team and Connected plans.
Drop-off
Templates, usual products, deposits, auto-fulfil, customer emails, payment details and invoices. See Drop-off. Connected plan.
Integrations
Every connection, each under its own logo. A connected one folds away to one line; click it to manage. Each lists what it adds and links here.
- Shopify, including job groups, labour products and completion tags
- Lightspeed
- Podium
- Messages when a job moves: see Customer messages
- Locations, for businesses with more than one site: name, address, Google Maps link, hours and timezone per location
Privacy
The access log: when someone opened a customer's details or viewed jobs with customer names, and what Shopify asked of you (customer data requests, removals). See Privacy and data.
Billing
Your plan, trial days left, and Manage billing for cards, invoices and cancelling. See Plans and billing.
Last updated 24 September 2026